1: Where do you ship?
At the moment, we ship in UK only
2: Can I change my order?
Yes, you can change your order if your order is still at our warehouse and needs to be shipped.
3: What is the status of my order?
We dispatch your order within two working days after you made order.
4: How long does it take to ship my order?
Your order leaves FitnessChimps warehouse within two working days after you made order. Arrival time to your address is normally 20-25 working days. However, if you have chosen fast delivery option your order will arrive sooner than this. Please remember there can be some delays due to COVID-19.
5: How long does it take to ship my order?
It takes 2 working days to ship your order. However, delivery time depends on the shipping method you choose.
6: Do you offer fast shipping?
Yes, we do offer fast shipping with most of our products. Please check shipping options at checkout page.
7: How can I track my package?
You can easily track your package on your courier service’s website. However, it depends on the delivery service you choose.
8: What if I'm not home?
Your courier will leave a note for you with instruction on how to request for redelivery or pick up by yourself.
1: What payment methods do you accept?
We accept Paypal, VISA Credit and Debit Card, Masters Credit and Debit Card Payments.
2: Which currency will I be charged in?
You will be charged in Pounds.
3: Do you offer 3 or 4 times payment option?
Yes. We do.
1: Do you accept returns?
We do accept 30 days return.
2: Are returns free?
There are no return fees however customers need to pay for postage services.
3: How long does it take to process a return?
It takes 5-7 working days when we receive your return. You can message us any time about the status of your order.