1: Where do you ship?

At the moment, we ship in UK only

2: Can I change my order?

Yes, you can change your order if your order is still at our warehouse and needs to be shipped.

3: What is the status of my order?

We dispatch your order within two working days after you made order.

4: How long does it take to ship my order?

Your order leaves FitnessChimps warehouse within two working days after you made order. Arrival time to your address is normally 20-25 working days. However, if you have chosen fast delivery option your order will arrive sooner than this. Please remember there can be some delays due to COVID-19.

5: How long does it take to ship my order?

It takes 2 working days to ship your order. However, delivery time depends on the shipping method you choose.

6: Do you offer fast shipping?

Yes, we do offer fast shipping with most of our products. Please check shipping options at checkout page.

7: How can I track my package?

You can easily track your package on your courier service’s website. However, it depends on the delivery service you choose.

8: What if I'm not home?

Your courier will leave a note for you with instruction on how to request for redelivery or pick up by yourself.


1: What payment methods do you accept?

We accept Paypal, VISA Credit and Debit Card, Masters Credit and Debit Card Payments.

2: Which currency will I be charged in?

You will be charged in Pounds.

3: Do you offer 3 or 4 times payment option?

Yes. We do.


1: Do you accept returns?

We do accept 30 days return.

2: Are returns free?

There are no return fees however customers need to pay for postage services.

3: How long does it take to process a return?

It takes 5-7 working days when we receive your return. You can message us any time about the status of your order.